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Apple to investigate iOS 4 problems on iPhone 3G
Some iPhone 3G owners who upgraded their phone to the latest iOS software have complained of slowness and shorter battery life. Apple now says it will be looking into the complaints.That’s according to what one spokesperson at the iPhone maker told The Wall Street Journal.Since iOS 4 was released in mid-June, iPhone 3G owners have voiced problems with the phone seemingly grinding to a halt: slow keyboard response time, frozen unlock screens, and a battery that drains faster than with previous versions of the software.One CNET reader told us, “The OS update has made my 2-year-old 3G massively slower in performing all tasks; it barely rings for 5 seconds before going to voice mail now!It freezes in typing, Web-browsing, and all other apps like it never did before iOS 4.” Apple’s own support forums show hundreds of postings with similar complaints.According to those customers on the support forum, Apple customer service has been telling 3G users to restore their iPhones to the factory settings, effectively downgrading their device to iOS 3.A once-happy iPhone customer, who just installed iOS 4 on his iPhone 3G, has experienced slowness and stalling and says he’d be happy to roll back to his original firmware. He create this “tongue firmly in cheek” video comparing his phone to the first iPhone commercial.(Credit: adamburtle on YouTube)Apple to offer trade-in service for iPhones, says report
Apple is reportedly partnering with an outside company to offer a new trade-in service for iPhones at its retail stores, a program that remains unannounced.Citing sources, Bloomberg says Apple is working with Brightstar, a Miami-based company that manages trade-ins and logistical efforts for other companies.The rumored program would let consumers bring in their used iPhones for a discount on newer models, and potentially for credit on other items in Apple’s stores.Apple did not immediately respond to a request for comment.Such a program would not be a first for the company. Apple already offers a recycling arrangement that gives users either an Apple gift card, or — in the case of iPods and iPhones — a 10 percent discount on a future purchase. The company’s current partnership (which began in late 2011) is with PowerOn, a company that’s offered users up to $345 for top-of-the-line iPhones. It’s not yet clear how this newer service would differ.Read now: From rocks to recycling: The life of an iPhone
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